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Christmas Notice 2020

PRE-CHRISTMAS DELIVERY NOTICE: WE ARE UNABLE TO GUARANTEE DELIVERY BEFORE CHRISTMAS IF YOU CHOOSE ROYAL MAIL AS THEY HAVE MASSIVE DELAYS IN ALL AREAS OF THE UK - IF YOU NEED BEFORE XMAS THEN PLEASE USE DPD AS THIS WILL BE DELIVERED NEXT WORKING DAY.

Dear customers,

This year our last orders for dispatch before the new year will be on Monday 21st December at midday.

Any orders placed from 12:01 (midday) on Monday 21st December will be sent out week beginning Monday 4th January.

Over Christmas our online store will be open for orders but these will not leave us until the earliest of Monday 4th January and as there will be a large number of orders there will be delays in dispatching orders for the first week or more so allow additional time for us to get the orders packed and out of the door, by ordering you are ordering with the understanding of these delays.

We will try and combine multiple orders in the same order but this is only if our automated system merges these orders, we will not be able to add to or edit orders over the Christmas period and customer service replies will be sparse as our main teams will not be working so please do not expect a reply until at least the 4th January.

If you do not agree to these terms please reply to this email with the word 'Cancel' in the subject line and we will then cancel and refund your order.

We wish you a Merry Christmas and a prosperous new year.

All the best from the team at Your Crafts.

Tom, Sarah & the team.